What happens if I can’t attend the live session?
No worries—you’ll still receive everything! We record every live workshop and send you the recording, PowerPoint slides and all handouts within 24 hours of the live session ending. If you have any questions about course content or assignments, you will have email access to the instructor.
Do you offer pre-recorded courses?
Yes, you can choose live online classes with real-time interaction or take self-paced, recorded sessions available anytime, without expiration. If you have questions on course content or assignments you’ll have the instructor’s email address and will get a response from the instructor.
Can I ask questions during the workshop?
Absolutely. Each live session includes time for Q&A with the instructor via chat and/or by enabling your Zoom audio and video. You’ll also have the instructor’s email address to ask follow up questions after the course.
How do I access the live session and materials?
You’ll receive an email with the Zoom link and login instructions before the workshop. After the session, you’ll receive the recording and all materials via email.
Do you offer group or team discounts?
Yes, we offer discounts for groups of 2 or more people from the same organization. Contact us for a custom quote.
Do you offer discounts for non-profit organizations?
Yes, we offer discounts to non-profits. Contact us for a custom quote.
Do I get a certificate of completion?
We offer three certifications to help marketers enhance their job skills and advance their careers. Upon completion, you will receive a certificate and a digital badge you can use on your resume or LinkedIn. Individual courses don’t qualify for certifications: we do offer letters of completion upon request.
What skill level are the courses geared at?
We offer courses designed to cater to all experience levels, ranging from fundamental bootcamps to advanced masterclasses. Courses are taught step-by-step and are interactive. We encourage you to read the detailed course descriptions and determine which course best suits your needs.
Do I need to be a marketing professional to benefit from your courses?
No. While many of our attendees work in marketing, business owners, entrepreneurs, consultants, and nonprofit leaders also find our content valuable. Recent college graduates who are looking for practical application of digital marketing knowledge will also benefit from the instructor’s experience, case studies, and hands-on assignments.
What software or tools will I need?
Most workshops do not require any special software beyond a web browser. If a specific tool is recommended (e.g., ChatGPT, Adobe Premiere Pro, GA4), we’ll tell you ahead of time in the course description.
Is there homework?
Some instructors incorporate practical application into their courses by encouraging participants to complete a small project before an upcoming course module. This could involve using an AI, practicing writing, video, graphic, or analytical skills. You can use a current work assignment or develop a project independently. See class descriptions to determine if project assignments are included.
Are there tests or grades assigned for the course?
We do not provide tests or grades for our courses. Our courses are for professional enrichment.
What is your cancellation/refund policy?
You can cancel up to 48 hours before the live session for a full refund by going to https://dmanc.org/cancellation-page/ . If you miss the session, you’ll still get the recording and all materials. No-shows will be billed and will not be refunded. No other refunds will be issued for any reason except at the sole discretion of the DMAnc.org management. Recorded class purchases are considered final, and no refunds will be granted. Group enrollments are non-refundable as class space needs to be reserved.
Do I get free updates on the course?
You get FREE, automatic updates for up to one year after taking your course. Please ensure we have an updated email address for you.
How are your instructors selected?
Our world-renowned instructors are not just educators—they are active marketing professionals, industry-leading consultants, authors, and in-demand conference speakers who stay at the cutting edge of AI, digital, B2B, and B2C marketing.
